Location: Bucks County, PA Territory: North East Status: Full Time To apply: Submit resume to firstname.lastname@example.org Or contact 215-716-3035 x 705
A Company located in Bucks County, PA is adding a Construction Manager to their team. Candidates are required to have at least 15 years of Construction Management experience in a construction-related environment.
Provide leadership and management oversight to construction projects
Manager each location’s project manager and be the main contact for construction vendors and builders
Ensure all construction polices, process and procedures are consistently implemented and applied by all construction personnel, including construction checklists and defined payment schedules.
Develop and implement new and revised business process improvements to increase productivity, reduce cycle time and costs, improve quality and maintain customer satisfaction. Employ immediate corrective action and process improvements to eliminate customer concerns and problems.
Track and evaluate sub-contractor performance. Address deficiencies directly with subs by making appropriate back charges and/or clarifying performance expectations. Continuously network and recruit new subcontractors as needed to ensure production requirements can be met. Lead subcontractor meetings and price negotiations.
Ensure the efficient, accurate and timely tracking of construction phases. Identify areas of improvement and the elimination of excess white space. Anticipate and plan for the required capacity in production to meet the sales demand.
Conduct monthly review of division’s P&L results and analysis of Work In Progress Report to insure the financials are accurate.
Review key operating metrics for the construction department and insure timely and accurate reporting of results. The following metrics should be tracked and monitored at least on a monthly basis; or more frequent as deemed appropriate. Immediate corrective action should be taken for those areas identified as not meeting expectations:
Overall Customer Satisfaction Results
Dig to Shoot Time
Dig to Plaster Time
Jobs being managed by each project manager
Final Inspection Status
Money List Review
Work directly with customers to resolve issues that cannot be resolved by employees.
Work closely with Sales to reduce the time between sale to dig.
Analyze construction-related losses and recommend process change and improvements to drive down the frequency and related costs. Continuously evaluate construction standards and recommends adjustments as necessary.
Stays abreast of the latest pool and construction-related technologies and takes the initiative to understand such by either self-educating or attending vendor related training. Facilitate training for construction staff through internal resources, vendors, industry experts and outside resources.
Manage the development and training of construction personnel through continuous coaching and counseling efforts. Provide career development opportunities for employees to attend skill based training programs to enhance work-related computer, technical, telephone and customer service skills.
Review all contractor invoices for cost over runs.
Continually monitory leakage budget and causes and implement changes to solve ongoing leakage issues.
Demonstrated working knowledge of quality and process improvement programs and techniques
Experience in the development and successful implementation of customer service techniques and programs
Knowledge of swimming pool industry
Microsoft Office; strong proficiency in Word, Excel, Power Point, Outlook
Strong customer service mentality, with the ability to multitask
Self-motivated, pro-active, result-oriented professional with an ability to work with minimal direction
Strong oral and written communication skills
A proven leader with the ability to mentor, coach and educate personnel
An approachable, engaging and effective listener
Excellent problem-solving, analytical and financial skills; understanding of P&L