Position Title:	Production Manager	Date of Revision	December 2025
EEO Job Classification:	Salary Exempt	Dept:	Operations
# of Direct Reports:		Travel:
Supervisor’s Title	Chief of Operations	Location of position:	If applicable

 
The Production Manager leads end-to-end operations for custom cabinet and architectural millwork manufacturing, ensuring safe, efficient, and high-quality production across all departments. This role drives operational excellence by directing supervisors, optimizing workflows, strengthening resource utilization, and applying Lean methodologies to eliminate waste and improve performance. The Production Manager oversees production schedules, equipment maintenance, and daily execution while fostering a culture of safety, accountability, continuous improvement, and high performance.
   

Leadership & Culture Establishes and maintains a positive, high-performance culture grounded in accountability, respect, teamwork, and continuous improvement. Provides clear leadership to 3–5 production supervisors, ensuring alignment with company goals and production standards. Communicates expectations, performance goals, and operational priorities effectively across teams. Models strong decision-making, problem-solving, integrity, and professionalism to support a healthy culture. Partners closely with HR and Operations leadership to support employee relations, conflict resolution, and workforce planning.

Production & Operations Management Directs daily production operations including material processing, product finalization, material handling, and shipping at the most economical cost while maintaining required quality and performance standards. Manages production schedules, ensuring alignment with customer delivery timelines and design specifications. Reviews production orders, schedules, and specifications to plan operations and allocate resources appropriately. Oversees KPI management, MES systems, ERP dashboards, and schedule adherence to ensure operational excellence. Identifies production risks, bottlenecks, and constraints, implementing corrective actions to minimize downtime and delays.   Oversees preventive and reactive machine maintenance programs to ensure optimal equipment utilization and reduce unplanned failures. Ensures availability of raw materials, components, and finished parts to meet production demand and sequencing needs. Collaborates with Design, Engineering, Purchasing, Quality, and other support teams to ensure materials are ordered and available as needed. Work closely with the team to establish and maintain standards for costing and tracking raw materials.

Employee Management & Development Provides overall direction for production staff, including hiring, training, coaching, performance evaluations, and disciplinary actions. Conducts formal reviews with supervisors and ensures training programs are implemented for production personnel. Builds leadership capability within supervisors through coaching, delegation, and skill development. Develops staffing plans and ensures coverage across departments and shifts as needed. Fosters cross-training to support skill diversification and workforce flexibility. Safety, Compliance & Quality Assurance Enforces company policies related to safety, human relations, and production goals, consistent with OSHA and local regulations Maintains a safe working environment through audits, corrective actions, incident investigation, and ongoing training. Ensures compliance with manufacturing standards, EH&S policies, and quality requirements. Partners with Quality function to maintain consistent adherence to specifications and customer expectations. Technical Systems & Data Management Utilizes MES, ERP, and dashboard systems to compile, store, analyze, and report production data Demonstrates high proficiency in spreadsheets for KPI tracking, capacity planning, forecasting, and problem-solving. Oversees digital production scheduling, resource allocation, inventory controls, and real-time performance tracking. Ensures accurate and timely reporting of production metrics, downtime, labor utilization, and operational performance.

Skills & Experiences Required:

• 10–15 years of progressive manufacturing experience, including at least 5 years in a production management role.
• Strong background in manufacturing / shop operations to include; custom cabinet manufacturing, woodworking, metal or related manufacturing.
• High technical proficiency with spreadsheets (advanced formulas, dashboards, data modeling).
• Experience managing KPIs, MES/ERP systems, and production scheduling tools.
• Experience managing multiple production shifts.
• Demonstrated success overseeing multiple supervisors and large production teams.
• Proven ability to identify production bottlenecks, mitigate risks, and optimize flow.
• Experience with preventive maintenance programs and machine utilization strategies.
• Deep knowledge of Lean Manufacturing and continuous improvement tools.
• Excellent communication skills and ability to thrive in a dynamic, fast-paced environment.

Nice to Have:

• Experience managing architectural millwork or architectural woodwork operations.
• Engineering degree or technical manufacturing education.
• Six Sigma certification.

   

• At all times, employees are required to be fit for duty.
• Employees are required to be able to lift up to 50 pounds.
• Employees stand for long periods of time.
• Employees may work in loud work areas.
• Employee is expected to be able to problem solve, make well thought out decisions, be organized.