Outside Sales Rep

Location: Newport News, VA
Date Posted: 06-04-2018
Outside Sales Rep
Newport News, VA
To apply: Careers@mccloskeypartners.com
Full-time
 
General Description / Language:
The Outside Sales Representative is responsible for handling all customer communications as well as job quoting, order placement, shipment expediting and claims resolution.
Responsibilities:
  • Plan weekly itineraries and submit to inside sales and designated manager(s).
  • Maintain and develop existing customer base & develop a plan for every customer call or visit.
  • Sell beyond those people with the purchasing responsibilities. Develop relationships with ownership, engineering, plant manager, quality, estimators, and receptionist/gatekeepers.
  • Work based on problem solving with accounts. Ask probing questions to determine the issues and challenges that they face, then analyze and determine how the company can be a part of the solution.
  • Find out from customers and prospects alike, what are the traits/characteristics of their best suppliers. Communicate those back to management so that the company can earn a spot as a valuable and trusted supplier.
  • Focus on having meaningful dialogue with customers and prospects, not just on making a great presentation.
  • Communicate all customer updates and changes to the appropriate personnel, generally via email or formal call report.
  • Constantly work on new account development. Prospecting, research, qualifying, and cold calling.
  • Provide list of all target accounts and prospects to inside sales. When a first time RFQ comes in from a prospect (or a former customer that has not been heard from in the last several months) and discuss a strategy prior to quoting.
  • Coordinate with inside sales on who and when quotation follow up should be done, to maximize orders taken.
  • Maintain a helpful, responsive, and cooperative spirit with all coworkers/internal customers. Provide your full cooperation on all issues to assist those in inside sales, accounting, operations/production/warehouse, purchasing, quality assurance, corporate offices, etc.
  • Assist in accounts receivable collection efforts when directed.
  • Keep up to date on industry issues and trends through trade publications, associations, websites, etc.
  • Continually monitor competitors, their changes in personnel, equipment, capabilities, etc.
  • Constantly maintain a positive and professional image of the company name. This applies to personal image and appearance, as well as that of a company vehicle.
  • Monitor/maintain travel & entertainment expenses at or below 0.50% of sales.
Minimum Educational Qualifications:
  • College Degree or equivalent preferred in related field
Minimum Previous Experience:
  • 2+ years’ experience in a fast-paced customer service environment
Other Skills:
  • Excellent communication and interpersonal skills
  • Proficient in Microsoft Office
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